Warren Johnson of Hyde Park New York says that when people talk about property management they don't really consider the word customer service. In reality, however, most of the job pertains entirely to accommodates the customer's needs, which in this case is the residents and would be residents of the complex. Warren says that tailoring to their needs is his first and primary concern, and that though the specifics change, he is always looking for new ways to help customers in a more efficient and effective manner in general.